Privacy Policy

1. Information We Collect
When you interact with our website, we may collect:
• Your name
• Email address
• Shipping and billing address
• Phone number
• Order details (like embroidery requests or alteration instructions)
• Payment information (securely processed by trusted third-party providers)
We may also automatically collect basic website data such as your IP address and browsing activity using tools like Google Analytics.

2. How We Use Your Information
We use your information to:
• Process and complete your orders
• Communicate with you about your order or questions
• Provide customer support
• Improve our website and services
• Send occasional updates or promotions (only if you opt in)

3. Sharing Your Information
We respect your privacy and never sell your personal information. We only share it when necessary, such as with:
• Payment processors
• Shipping carriers (like USPS or UPS)
• Website service providers

4. Cookies
Our site uses cookies to help improve your experience. You can choose to disable cookies in your browser settings if you prefer.

5. Your Rights (California Residents)
If you live in California, the California Consumer Privacy Act (CCPA/CPRA) gives you rights over your personal information, including the ability to request access or deletion of your data.
To make a request, contact us at: info@raesthreadwork.com

6. Keeping Your Information Safe
We take reasonable steps to protect your information, though no online system can be guaranteed 100% secure.

7. Third-Party Links
Our website may include links to other sites. We’re not responsible for their privacy practices.

8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here.

9. Contact Us
If you have any questions, we’re happy to help:
Rae’s Threadwork Studio LLC

info@raesthreadwork.com

Phoenix, Arizona